Refund and cancellation policy

Today

The Assetz app is free to download and use. We do not charge you, and we do not collect money for anyone else. There is nothing to refund.

Paid plans (if offered)

• Paid plans are bought through Google Play, and Google Play's own refund policy applies to them.
• You can cancel a subscription at any time in Google Play (Payments and subscriptions). It stays active until the end of the period you paid for and is not renewed.
• If you were charged but the plan did not start, write to assetz@juhositechnologies.co.in with the Google Play order number, and we will start it or help you get a refund.

Bill payments (if offered)

• If Assetz lets you pay an insurance premium, loan EMI or other bill, the payment is made through Bharat BillPay by our licensed payment partner, directly to the biller. You get a receipt with a Bharat BillPay reference number.
• A completed bill payment cannot be cancelled by us; ask the biller (your insurer or lender) about refunds of a bill you paid.
• If money was taken but the bill was not paid, or you were charged twice, the amount is returned to the account you paid from. Most such refunds happen automatically within the time limits Bharat BillPay sets. If not, write to us or raise a complaint with your Bharat BillPay reference number; we follow it through Bharat BillPay's complaint process until it is resolved.
• Any convenience fee is shown before you pay. It is refunded together with a failed payment.

Questions

Write to assetz@juhositechnologies.co.in, or see our grievance officer.